Refund policy

Refund & Return Policy

We want you to be happy with your order. If you purchased a stock (non-custom) item, it may be returned for a refund within 30 days of receipt.

Eligible Returns (Stock Items)

To qualify for a refund, returned stock items must be:

  • Returned within 30 days of delivery

  • In unused, original condition

  • Returned with original packaging (when applicable)

Non-Returnable Items

Because they are made specifically for you, custom and personalized items are final sale and cannot be returned or refunded.

This includes any item that is made-to-order, customized, engraved, or otherwise created to a customer’s specifications.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please contact us as soon as possible so we can make it right.

How to Start a Return

To request a return for an eligible stock item, please contact us with your order number and item details.